Report an Issue
Tell us what you expected to happen and what happened instead. Do not include passwords, full payment-card numbers, or other sensitive account credentials.
Include these details when available:
- Your device model and operating system version.
- The JLens version shown in the app settings.
- A clear description of the issue and the steps that reproduce it.
- The affected screen or workflow.
- Any error message shown by the app.
- Screenshots or a screen recording with sensitive information removed.
Send these details to [email protected]
Account and Data Deletion
To request deletion of any account or personal data associated with JLens, email [email protected]. We may ask you to verify ownership before completing the request. See our Privacy Policy for details about deletion and limited retention.
Feature Requests
Have an idea for JLens? Email [email protected] and explain the problem you would like the feature to solve.